Showing posts with label Customizable Products. Show all posts
Showing posts with label Customizable Products. Show all posts
Jennifer B. Davis
I really enjoy the articles about HowStuffWorks. Everyday they take some complex idea or product and walk you through it step-by-step. Although the articles won't make you a genetic physicist or an economist, you will walk away with a much better understanding of cloning or capitalism.

So, it is in this style and spirit that I present some details about how our praise team came to publish and market a CD of praise and worship music. You can learn more about the CD and our group at http://www.WestsidePraise.org.


This information accompanies a talk that will be given at the
Pepperdine Lectureship by my friend and worship leader, Josh Stump. He'll be focused on the music itself, including the composition and arrangement process. He'll brag on our excellent producer, Kris Strobeck, and all the talent that went into arranging the music. He will talk about the impact the music is having. What people are saying about it and will share some stories, like this one about his son (warning: get Kleenex box handy).

In this post, I'll be focusing more on what we did with the music after it was recorded and we were ready to share it. This is the "playbook" he promised folks in the session, which I hope is useful whether or not you attended. For those who are not necessarily interested in music publishing or worship music, I hope you are able to take the concepts of self-publishing and marketing and apply them to your particular field of interest or your business, as most of these ideas are economical and applicable to other projects.


So, with no further "pre-mumble," here are some of the things we did to publish and promote the CD project. For each category of things, I have answered three questions: why did it matter, how did we do it, and how else could we have done it (as a way to provide additional resources).


Let's begin with our website at http://www.WestsidePraise.org.

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Website

Why? We decided to call the group Westside Praise, because it was shorter than our best alternative which was "Westside Church of Christ Praise Team." So, I went out and bought the URL for www.WestsidePraise.org (still amazed that it was available). We were going to put up information about the CD, links to the e-store, and use the website in our marketing and promotion, so it was important to have this done.

How? I used Google Apps to buy the domain name, for $10 a year, and build the site. Their website publishing tools are free and easy to use. They are very basic, but allow you some ability to edit the HTML. They are worth trying, especially if you are building a mini-site focusing just on the CD project as we did (as opposed to the church's whole website).

How else? If you wanted a more robust website or design services, you could use the tools available from domain name registration companies like Register.com, GoDaddy, NetworkSolutions, or your favorite domain name seller. These will range from a few dollars a month to custom consulting contracts. You could have a professional site, with more bells and whistles than what we have here, created by my friends at Blue Rocket Studios, the pros at Wright Strategies, or the creative folks at QuirkyBird, to name a few. If you know precisely what you want and just need technical expertise to execute your vision, you could check out posting your project for bid at Rent-a-Programmer. There are a lot of great website development companies out there worth talking to if you have a project of this type.

CD Duplication and Distribution

Why? I wanted to create an online store where product could be ordered and produced "on demand," as opposed to having the CDs produced in quantity and sitting on the shelf awaiting orders. As this is a side project for our group, I didn't want to have to touch online orders or be responsible for collecting credit card numbers, etc. I wanted to get the product listed at Amazon.com, plus have an e-store option that we could send people from our website. I wanted the CDs to have a UPC barcode on them that I could use to sell them elsewhere (ie, like the Zoe store at their conferences, etc).

How? I used CreateSpace, which is owned by Amazon. They didn't charge a set-up fee for CDs, provided some blank templates for the cover and CD artwork (that I could edit/manipulate in Adobe PhotoShop), and provided an e-store for free. I uploaded the song files, the artwork, and our account preferences online. We got great bulk pricing on finished CDs (shrink-wrapped in jewel cases), we could set our own pricing online, and the whole process took a couple of weeks in total. You can see how our store turned out here.

How else? There are lots of places to self-publish and duplicate CDs (in small or large quantities). Logic General is a good example. That said, most CD duplicators don't set up e-stores, provide barcodes, or the like. If you are interested in just selling them at the church or in the community, then you can get better duplication rates than we got by searching online and sending them a master to burn CDs from. If you need smaller quantities, you may just want to burn them and label them yourself at home.

Electronic Music Distribution

Why? I wanted the music to also be available by the track on electronic music retailers like iTunes, Rhapsody, and AmazonMP3.

How? CreateSpace put the songs on AmazonMP3 as part of the publishing process above. To get the files on iTunes, I went another route. I sent a finished CD to a company called CD Baby, which digitized the files for electronic distribution, plus made the CD available on their online store. I provide finished CDs to CD Baby for their inventory (from the bulk orders I got from CreateSpace). For a small registration and the cost of the 5 CDs sent to them to start the process, they did the rest. Within a month, the CD tracks could be previewed and bought on about 20 of the leading music distribution sites.

How else? There are other ways to submit content to iTunes, but this seemed like the most direct.

Song Book Publishing

Why? I wanted to provide a way for people to get the sheet music arrangements of the songs so that they could sing them in their own churches. I wanted the book to be available from Amazon.com. Note: the composers of the songs registered directly with CCLI (Church Copyright Licensing Inc) to allow churches the right to perform and reproduce the words and music.

How? I used CreateSpace again for this project. The largest book they have is 8" x 10" which caused me to have reformat the music (mostly in Photoshop) down from their letter-size originals, but their pricing was good and they would set up an e-store, arrange for an ISBN number, and other features which made it attractive. For the cost of a sample book and shipping, they got it set up and sellable on the web.

How else? There are many other reputable book publishing companies out that allow you to self-publish and make the finished product available for sale at online bookstores or your own site. These includes Xlibris, BookSurge (another Amazon company), Lulu, Blurb, Zazzle, CafePress, and many more that you could probably find by searching online for "print on demand" or "self-publishing."

Artwork and Photography

Why? We wanted a professional CD that would look nice when merchandised online and in a retail environment. We wanted something that was meaningful to the members at Westside, was reminiscent of the music on the CD, and was unique.

How? The cover artwork elements were drawn and painted by one of our teens, Jeremy Bawcom, who is the son of one of the praise team members. A talented member and friend of the praise team, Juanita Martus from Martus Touch Photography, took group photography that we used in the layout. These were combined with some typesetting in Adobe PhotoShop, using the templates provided by CreateSpace and some I created.

How else? If you choose to hire a designer for the website, you can ask them to do the artwork for the CD as well, so it has a unified look. You will want a cover, the insert insides, the back cover, the tray insert back and front, the cover of the CD, the banner for the e-store, and the front and back cover for the song book. You can hire a freelance designer to do the design by asking around your membership, placing an ad on Craig's List, contacting a local art or design school (at the college or high-school level), placing a request for bid at Elance or Rent-A-Programmer, or by getting stock art from iStockPhoto or Flickr (a Yahoo! company) and doing the layout yourself.

Promotion

Why? We wanted to spread the word about the CD, the songbook, the new music, and the group.

How? These activities are worthy of their post or series of posts. We started by praying that the music be useful and meaningful, as it had been to us and to our congregation. This helped give us a shared purpose and I believe that the Big Guy helped us reach the right people.

Here are some of the things we did that might be useful to you as you create your own marketing plans:
  • We used social networks like Twitter, blogs, Facebook, and more to share the news of the release, starting with personal marketing from the praise team members themselves.
  • We started taking pre-orders at church and from family and friends, offering promotional pre-order pricing, including a volume discount which proved to be a key part of our marketing efforts.
  • We build promotional widgets using SproutBuilder to embed into blogs and Facebook profiles.
  • We offered copies of the CD to influential worship leaders, authors, speakers, and ministers across the country and members shared extra copies with their family and friends. Literally hundreds of CDs have been given as gifts in this way as members sent them to friends, dropped them off on cross-country vacations, and sent them to former members.
  • We will promote the CD at events like Renewal, TLC (Together with Love in Christ, the Portland area churches annual group worship service), Pepperdine, and other conferences. You can find the CDs for sale at the Zoe Group store at their conferences (like Fresno, Lubbock, and Nashville) and at the Taylor Publications' store at the Pepperdine Lectureships.
  • We contacted local media outlets and those associated with the church (ie, the Christian Chronicle who featured the group in an April issue of their publication).
  • We built links to the site from blogs and other communications.
There is so much more we can do in this area and we have other ideas to experiment with (perhaps for our next release, Lord willing).

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If you have questions about any of the above or want to learn more, leave a comment below and we'll find a way to connect.
Jennifer B. Davis
Introducing..
It has graduated from private beta and is available at http://www.remarkabletributes.com. Check it out!
Jennifer B. Davis
I just read about a company called KidsRx that is taking Mary Poppin's admonition to add magic to medicine a step further. It is a pharmacy that allows kids, primarily, to customize their medicine. They can tailor the color, flavor (think cherry, vanilla, bubble gum, etc) and form (liquid, gummy bears, lollipops, etc) of their prescriptions. "Candy drugs" some call it. People are predicting that it might start a larger trend and that folks like Walgreen's or Target may start allowing this personalization. In the meantime, KidsRx is accepting insurance and shipping worldwide.

I love how personalization and "mass customization" can be used in an existing infrastructure (the corner pharmacy is centuries old) to solve a real problem: getting kids to like to take their medicine.
Jennifer B. Davis
Just when I was convinced that my growing addiction to Twitter (www.twitter.com/jenniferdavis) was going to kill my desire to blog forever, I think of some things I want to talk about in more than 140 characters. So, I am once again returning to familiar territory here on the blog.

I have been doing some consulting work for a non-profit group called Westside Praise, in which I am a part. We just released a CD of original a ccapella praise and worship music, including a song I wrote, and I have been working on some guerilla marketing techniques. It has proven to be a great project in which I can experiment some some new marketing tools that I haven't yet had a chance to use professionally.

First off, I created a website using Google Apps. Although not being as flexible or powerful, as a ground-up development, it was easy and fast and accomplished our goals. I then expanded this with our own mini-site widget, created at Sprout. I can definitely see me using this tool again. These little widgets are super flexible, easy to create, and really encourage viral marketing among fans. With a click of a "share" button, viewers can add it to their profiles at Facebook, MySpace, Blogger, and a host of other sites. Very slick!

For the CD duplication and distribution I am using CreateSpace, an Amazon company. Their website and customer support was a little clunky, but the end result has been good and the whole process certainly went smoother than if I had done it all myself. In addition, because of their relationship with Amazon.com, the CD (and eventually the corresponding songbook of sheet music) will be available for sale on their main site, as well as the AmazonMP3.com site without additional submissions. Have I mentioned that I love print on demand!

There are more things in the works, but I can tell you that starting to market this CD has reminded me how much I enjoy marketing and how exciting it is to see measurable results come from the use of new technologies. The CD has been for sale for less than 24 hours and although I won't disclose how many have been sold so far, let's just say the word of mouth that we are enabling with these tools is working!

I plan to feature more case study information about this project on this site in the future, which I hope to be a help to others wishing to kick-start a marketing program on a budget.
Jennifer B. Davis
I read Seth Godin's new book Tribes. In it, he makes some very provocative points about the fallacy of quality.

"Quality is not only not necessary, for amny items it's undesirable. If we
define quality as regularly meeting the measured specifications for an item,
then quality matters a lot for something like a pacemaker. It doesn't
matter at all for a $3,000 haute couture dress.

More fashion = less need for quality."


I found this statement very interesting. If something is more fashionable, it doesn't have to be "six sigma." More art. Less science.

I wonder if there isn't a graph that would show that people's expectation of quality rises as commoditization takes over a product. It becomes less unique. Less differentiated. And as a result, the marketplace raises the standards of "sameness." Predictability is favored over excellence. The restaurant franchise wins out over the brilliant chef. The factory pumping out millions of widgets wins out over the inventor.

Seth's point, and one that he doesn't advocate alone, is that quality is something the "factories" used to value, but that in many ways we have evolved beyond it. With the use of technology. With a growing discontent for sameness. We are demanding leadership and sometimes (or ALL the time) leadership is messy.

Makes me wonder how much we as leaders of companies, organizations, families, and product lines should emphasize quality, in its traditional definition. Maybe more effort needs to be put into true differentiation and a value that extends beyond predictable mediocrity.
Jennifer B. Davis
The folks at geekhouse bikes in Massachusetts, can build you a custom bicycle to your specifications. Pretty cool stuff. But, not as cool as something they have called "sublimated powder coating," which is a processes that allows any digital graphic to be fused into a powder coat on a bicycle. See inset picture for an example of how complex the designs can be.

So, you can create your own sleeping bag or blanket. You can personalize Kleenex boxes or M&Ms. Why not trick out your entire last-chance summer get-away by designing a custom bike with your graphics on them?


Jennifer B. Davis
I have written before about personalized M&Ms. Now you can get them with not only words, but pictures on them as well.

The examples they show are faces (some of which are a little scary), but I think maybe Hugh at GapingVoid, who is famous for drawing cartoons on the back of business cards, should start drawing cartoons on the side of an M&M instead.
Jennifer B. Davis
My mom, like many others I suppose, was a home economics major in college. She taught consumer education in schools. I just learned about a Beverly Hills store that should prompt a "why didn't I think of that" response from her. It is called Fashionology LA and just like Build-a-Bear, this store focusing on having tweens make their own clothes, designing them on kiosks in the store. I get the impression that this is more embellishment than hard-core tailoring, but still...it is home economics at the mall.

I could see this extending beyond t-shirt embellishment to simple sewing projects where kids could practice designing something truly unique. I loved that kind of thing when I was a kid and I had the advantage of a home economics teacher in my house. Most kids today don't (including mine), yet would love the creative outlet that this could be.

The folks there at Fashionology LA have built in some great viral marketing tools to extend their reach (they take pictures of the girls in their new creations and email them to them so that they can share them with their friends - brilliant!). Something to think about for your own business, how to let the customers do the talking!
Jennifer B. Davis
This has to be one of the coolest custom products ever, custom metal cufflinks from Eleven Forty Design. They are individually modeled from a picture (or you can pick from your favorite person from their portfolio which includes Einstein and Flash Gordon). Each sleeve would have one side. Put them together and they create a little portrait bust. Imagine your toddler, your dog, or your favorite superhero immortalized on your cuffs.

This would be an interesting category of products for a custom engraver (or laser "tattoo" artist) to have. Send in a picture and they engrave it onto a flat silver cufflink. Probably would be a lot cheaper than this sculpted design, but just as personal.
Jennifer B. Davis
I live with a preschooler and a toddler, so needless to say I am always scrambling to remember (and write down) the funny things they say and do. Even at work, I am amazed by the funny things that people say. Here are a few of my recent favorites:

  • "We must get more aggressive about being conservative."

  • "I don't like winging things. I don't want them to feel wung."
    (not sure if wung is a word or what exactly is the past tense of the word "winging")

  • "It doesn't build character. It shows it."


Here is a fun little book that you can create to allow you to capture those quotable quotes as they occur. The downloadable PDF is here. Either that or you could carry a steno pad, start a Twitter account, or use Jott to document those things before they slip your mind.

Trust me, you may find a use of them in the future. Perhaps you will have a line of t-shirts.

Jennifer B. Davis
If American Girl is a little too commercial for your taste, why not create your own "twin" doll for your child or yourself at MyTwinn.

They'll even handpaint on freckles, birthmarks, or moles (don't want to leave out Cindy Crawford's twin, of course).

So, it does make me wonder...why can't you create your own action hero dolls if you can create your own baby dolls? Pick your hair style, your super hero costume, and the name that should be printed on the packaging. How cool would that be?

Jennifer B. Davis
If the Luna or Clif bars are getting too boring, why not create your own YouBar? You select the base, sweeteners, grains, add things like fruits, protein powder, nuts and seasonings, top if off with chocolate (or not) and voila! You can even name your bar (which is one of my favorite parts) and have it printed right on the label.

If tea time is more your speed, now you can create your own custom tea from BlendsForFriends. The custom printed labels and the pretty packaging makes them a fun gift. The site asks a bunch of survey questions to make tea recommendations. Too bad they sell in Euros (which makes this site pretty darn expensive for US-based customers...but a business opportunity for a local tea house who wanted to webify).
Jennifer B. Davis
For those of you who like customized products and want to doze off into dreamland, here are a few links to check out.

PHD Mountain lets you create your own sleeping bag, selecting everything from the shape and fill weight to the color.

If you'd rather sleep inside, you can design your own duvet cover at inmod. You could always get one made for you at Calico Corners, but it fun to design it online picking your fabric style and color, plus an embroidered pattern and thread color.

Looking for bedding in smaller sizes, try Fill In The Blankie for personalized baby blankets. We have bought from Grandma Mitchell's and have been really happy (other than the fact that she does it old school and only takes checks).
Jennifer B. Davis
As regular readers of this blog know, some of my favorite things in the world are customizable and personalized products.

I read this week that Lillian Vernon was going into bankruptcy. I remember getting her catalogs as a kid and loving that so many items could be painted or stitched with a name or greeting. It seemed really innovative at the time. My sister had an unusual name (with an unusual spelling) and she never could find her name among the personalized pencils, necklaces, or mini license plates at the retail stores. I could never find mine either, because as an insanely popular name, "Jennifer" was always sold out. Perhaps this is why I love customized products so much!
Jennifer B. Davis
As many of you know, I was an early fan of a company called Reflect that allowed you to "formulate" your own cosmetics online. One of their concepts was a personalize the packaging with words that you specify. Now Clinique goes one better. You can order a customized gift package of their popular Happy perfume with your uploaded photo. Too bad they don't let you mix your own perfume for a truly one-of-a-kind gift.
Jennifer B. Davis
Flickr, one of my favorite photo sites, just launched some new statistics features for their professional members. When I followed the link that I read, it offered me the chance to upgrade my personal account to a pro account with the #1 benefit being "Be enthralled by graphs and charts!" You can read all the stated benefits of upgrading at this link.

This makes me consider two things:

1. Sometimes you don't have to offer people much to get them to part with their money. Sometimes the value-add that is required, isn't much in the scheme of things. You don't have to offer the world, just enough to provide value to the customer.

2. People will pay for their own information. Whether it be Flickr stats or American Express' specialized statements that allow you to categorize expenses for reporting purposes, sometimes it is the data around the main service that provides the differentiation. This is one of the popular features of Xobni's service (see your most frequent email communicators in an easy pop-up) or iTunes (what are your favorite/most frequently played songs).

So, what information do you gather that you could sell, package, or otherwise entice your clients with? Would your corporate clients be interested to know how often their employees called for technical support? Would your customers be interested to know what their buying preference say about them? Could you post some statistics and get positive press mentions (like Google and Yahoo! do when they issue press releases about what the most popular search topics are in any given year)? I suspect that your data would be more useful and insightful than the fact that lots of people searched for news on Britney Spears this past year!
Jennifer B. Davis
One of the most creative books I have ever seen is the Lady Cottington's Pressed Fairy Book. It reads like a handwriting journal and includes illustrations of what appears to be real fairies caught and squished between the pages of the book. Some are a little graphic and perhaps the whole thing is a little morbid, but I thought it was very creative at the least.

I am really glad that the new book service, FlattenMe, didn't choose this approach. Instead, you upload a picture of your child and they integrate them into a beautiful children's book. The site is very friendly and they have gotten some great press. Too late to order for this year's holiday season, but perhaps for Valentine's Day?

Jennifer B. Davis
Regular readers of this blog know I am a fan of customizable products. Here is one that might be of particular interest as temperatures plummet and you are out shopping amidst crowds of germs: personalized Kleenex brand tissues.

$4.99 plus shipping and you can put your own image and text on a Kleenex box, select top cover colors, and more. I think it would make a very creative "Get Well Soon" card!

Sadly, Kleenex also launched a new tag line: "Let it out." I am not kidding (groan).
Jennifer B. Davis
Ditch the gift cards (which Seth Godin says are a rip-off anyway). Toss the fruit cake. This season give personalized t-shirts for Christmas!

Here are a few options:
  • Zazzle: They are the best choice if you want a shirt with a text message on it or if you want to vary the text that accompanies a photo or image. I am a customer of Zazzle. I have made one for my toddler son (see image below). I have set up a storefront here for Little Masters by Rebecca Hull. Enter code SURVEYBR1107 until November 30th to get free ground shipping! The quality and service has been excellent! They offer a wide variety of products besides shirts, including postage, stationary, mugs, and stickers.


  • CafePress: They are the best choice if you want to design lots of products with the same design. I am using them for HSVGear.com, which is a collection of apparel and gifts celebrating the lifestyle of Hot Springs Village, Arkansas. They do have a nice collection of women's items (not just smaller-sized men's clothes) and more than just clothes. Only company to offer things like license plate covers, yard signs, and other unique items.


  • Threadless: Not really sure how the personalization works on this site, but they have a whole host of unique products to buy that you are sure not to find at the mall and the prices are good.


  • GoodStorm: The prices here are the lowest I have seen for shirts (base prices as low as $5.95) and the storekeeper profits are much higher.


  • Etsy: If you are looking for something a little more "out there," check out the collection at Etsy. This site is all handmade items. Some of the t-shirt designs (under the clothing category) are really whimsical and the prices vary widely. Most are hand-stiched or silkscreened.


Jennifer B. Davis
Regular readers of this blog know I love (I mean L-O-V-E) print-on-demand and customizable products. I think it is revolutionizing the way the products can be brought to market and enabling all sorts of new business models.


One is called Ponoko. You think up a design. You send it to them. They use their tools to make it out of wood, acrylic, etc. You can browse though designs that others have updated and they can be made in quantities of one. You pay for the materials, making, and shipping costs. Some of the designs are free. They provide templates. Very cool for those who like unique things in the their home or office, or those who like to design furniture, jewelry, or other stuff. Products available for sale today range from $2 to just under $1,000.



The company is in New Zealand and they are giving free shipping to anyone who can refer someone with a laser-cutter. Apparently they are trying to grow their network of production locations.